HZB User Offices

The two HZB User Offices – one on each campus – provide assistance and support in all issues related to the use of the HZB User Facilities. This includes:

  • registration in GATE
  • submitting a beamtime application
  • organizing the stay at HZB (HZB Badge)
  • safety and access regulations
  • accommodation
  • travel and subsistence

The BESSY II User Office Photons at WCRC in Berlin-Adlershof is located on the 1st floor of the BESSY II main building.

Office hours:

Monday - Thursday 9:00-11:30 and 12:30-15:30
Friday 9:00-11:30 and 12:30-14:30


The BER II User Office Neutrons at LMC in Berlin-Wannsee is located on the ground floor of the LR-building, room LR129.

Office hours:

Monday - Thursday 9:00-11:30 and 12:30-16:00
Friday 9:00-11:30 and 12:30-15:00

Please note:

Users are required to check in at the User Offices prior to any activity at HZB.

Please organize your stay with HZB well in advance. Clearance procedures and security checks might take up to 3 months. Please pay attention to the safety & access regulation pages.

Users arriving during weekends or after working hours are requested to contact the User Offices prior to their arrival in order to arrange for temporary access to the facility.