HZB User Office

The HZB User Office provides assistance and support in all issues related to the use of the HZB User Facilities. This includes:

  • registration in GATE
  • submitting a beamtime application
  • organizing the stay at HZB (HZB Badge)
  • safety and access regulations
  • accommodation
  • travel and subsistence

The  HZB User Office at WCRC in Berlin-Adlershof is located on the 1st floor of the BESSY II main building.

Office hours:

Monday - Thursday 9:00-11:30 and 12:30-15:30
Friday 9:00-11:30 and 12:30-14:30


Please note:

Users are required to check in at the User Offices prior to any activity at HZB.

Please organize your stay with HZB well in advance. Clearance procedures and security checks might take up to 3 months. Please pay attention to the safety & access regulation pages.

Users arriving during weekends or after working hours are requested to contact the User Offices prior to their arrival in order to arrange for temporary access to the facility.

Former BER II User Office Neutrons

After 46 years of successful research with neutrons, the operation of the Berlin research reactor BER II - located at the Lise-Meitner-Campus in Berlin-Wannsee - ended in December 2019. The BER II User Office Neutrons provides assistance for all issues related to the former BER II user support. If you have any question please contact Heike Gast. The office is located on the ground floor of the LR-building (room LR129) and the office hours are:

Monday - Thursday 9:00-11:30 and 12:30-16:00
Friday 9:00-11:30 and 12:30-15:00

email   User Office Neutrons
phone  0049 30 8062 42304
fax        0049 30 8062 43172